Psychology says one cruel remark can drown out many kind ones: across love, money, learning and memory, bad consistently hits harder than good — a survival instinct wired deep into the human mind
Give someone five compliments and one insult in the same afternoon, and the insult is what they carry home. This lopsidedness seems like a glitch in the wiring. It is not. It appears to be one of the more reliable patterns in how the human mind weighs experience, and psychology h…